1. Introduction
This Privacy Policy explains how Pest Leads Pro LLC ("Pest Leads Pro," "we," "us," or "our"), an Illinois limited liability company, collects, uses, and shares information when you visit our website, submit a form, or contact us. By using our website or submitting your information, you agree to this Policy.
2. Information We Collect
We collect:
- Information you provide — your name, business name, email address, phone number, service area, and any details you submit through forms or share by phone or email.
- Information collected automatically — IP address, browser type, device information, pages visited, referring URLs, and similar usage data collected through cookies and similar technologies.
- Call and communication data — when you call us or a tracked number, we may record, log, and analyze call details (including time, duration, caller number, and recordings) through call-tracking services such as CallRail.
3. Cookies and Tracking Technologies
We and our partners use cookies, pixels, tags, and similar technologies to operate the site, measure performance, and support advertising. This includes tools such as Google Analytics, Google Ads conversion tracking, and the Meta (Facebook) Pixel. These technologies may collect information about your activity on our site and across other sites to help us and platforms like Google and Meta deliver and measure advertising. You can control cookies through your browser settings and opt out of certain advertising at optout.aboutads.info and through your Google and Meta ad settings.
4. How We Use Information
We use information to: respond to inquiries and provide our services; set up, manage, and optimize advertising campaigns; communicate with you by phone, text, or email about your inquiry or our services; measure and improve our website and marketing; comply with legal obligations; and protect our rights and prevent fraud.
5. Communications Consent
By submitting your phone number or email, you consent to be contacted by Pest Leads Pro by phone, text message, or email regarding your inquiry and our services. Message and data rates may apply. You may opt out of marketing communications at any time by replying STOP to texts, unsubscribing from emails, or contacting us directly. Consent to marketing is not a condition of any purchase.
6. How We Share Information
We do not sell your personal information. We share information with:
- Service providers who help us operate, such as hosting, analytics, call-tracking (CallRail), advertising platforms (Google, Meta), and payment processing (Stripe).
- Advertising partners as described in Section 3.
- Legal and safety recipients when required by law, subpoena, or to protect our rights, users, or the public.
- Business transfers in connection with a merger, acquisition, or sale of assets.
7. Third-Party Services
Our site and advertising rely on third-party platforms (including Google and Meta) that have their own privacy policies. We are not responsible for the privacy practices of those third parties. We encourage you to review their policies.
8. Data Retention
We retain information as long as needed to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.
9. Your Rights
Depending on where you live, you may have rights to access, correct, delete, or restrict the use of your personal information, or to opt out of certain data uses. California residents have rights under the CCPA/CPRA, including the right to know, delete, and opt out of the "sale" or "sharing" of personal information; we do not sell personal information. To exercise any rights, contact us using the details below. We will not discriminate against you for exercising your rights.
10. Data Security
We use reasonable administrative, technical, and physical safeguards to protect information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
11. Children's Privacy
Our website and services are intended for businesses and individuals 18 and older. We do not knowingly collect information from children under 13. If you believe a child has provided us information, contact us and we will delete it.
12. Changes to This Policy
We may update this Policy from time to time. The "Effective Date" reflects the latest version. Continued use of the site after changes constitutes acceptance.
13. Contact Us
Pest Leads Pro LLC
Bridgeview, IL
Email: pestleadspro@gmail.com
Phone: (708) 898-8506