This policy summarizes the refund and cancellation terms of the Pest Leads Pro Client Service Agreement. The Client Service Agreement you sign at onboarding is the controlling document.
Refunds
All payments, including setup fees, management fees, cycle minimums, prepaid lead packages, per-lead charges, and lead deposits, are final and non-refundable once services are initiated or leads are delivered.
For Managed Account clients, the prepaid two-week management fee is non-refundable once that billing cycle has begun.
For Pay-Per-Lead clients on a deposit structure, the lead deposit is held as a replenishing buffer and security for the account. If you end service in good standing, we will either deliver your remaining deposit leads as your final leads or refund the deposit, at our discretion.
If you believe a charge was made in error, contact us at pestleadspro@gmail.com and we will review it in good faith.
Cancellation
You may cancel service at any time with 15 days written notice. Email is accepted. Send cancellation requests to pestleadspro@gmail.com.
Cancellation does not relieve you of amounts owed for services already rendered or leads already delivered. Any outstanding balance remains due.
Card on File
To revoke your card-on-file authorization, send written notice to pestleadspro@gmail.com at least 5 business days before your next scheduled charge. Revocation does not affect charges already incurred or balances already owed.
Billing Questions
Please raise any billing concern with us directly first. We respond to all billing inquiries and work in good faith to resolve them.
Contact
Pest Leads Pro LLC
9155 Beloit Ave, Bridgeview, IL 60455
Email: pestleadspro@gmail.com
Phone: (708) 898-8506